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Symptom

The client can not connect to the database throwing an exception similar to:

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Diagnosis

The server does not let you connect because the password is missing in your connection parameters.

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Solution

Check your connection parameters and ensure they contain the password. Your database’s password is the Token shown in the Upstash Console. There is no separate password. If you are using ioredis (Redis client) with a Redis URL, check the URL format. ioredis requires a colon before the password:
You can copy the correct connection string from the Connect section (TCP tab) on your database page in the Upstash Console.